Privacy Policy

Master Drilling Group Privacy Policy

Master Drilling Group is committed to providing high-quality services while ensuring your privacy is protected. This policy outlines our obligations to you regarding the collection, use, and management of your Personal Information in accordance with global privacy standards and regulations.

What is Personal Information and Why Do We Collect It?

Personal Information refers to any data that can identify an individual, such as names, addresses, email addresses, phone numbers, and other contact details.

We collect Personal Information in several ways, including:

• Direct interactions such as interviews, correspondence, phone calls, and emails.
• Online interactions through our website (www.masterdrilling.com), including the use of cookies.
• Publicly available sources.
• Third parties, where applicable.

We collect this information to:

• Provide and enhance our services.
• Communicate with clients and stakeholders.
• Conduct marketing and promotional activities.

You can unsubscribe from our mailing or marketing lists at any time by contacting us in writing. Where applicable, we will explain why we are collecting your information and how it will be used.

Sensitive Information

Sensitive Information includes data related to race, ethnicity, political opinions, religion, union membership, health, or criminal records.

We only use Sensitive Information:

• For the purpose for which it was collected.
• For closely related purposes that are reasonably expected.
• With your explicit consent or when required by applicable laws and regulations.

Collection from Third Parties

When it is reasonable and practicable, we will collect Personal Information directly from you. However, we may also receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following circumstances:

• To third parties with your consent.
• When required or permitted by applicable laws or regulations.

Security of Personal Information

We are committed to protecting your Personal Information from unauthorized access, misuse, loss, or disclosure.

When Personal Information is no longer needed, we take steps to securely destroy or de-identify it. However, most information will be retained for a minimum period as required by applicable regulations or business needs.

Access to Your Personal Information

You have the right to access, update, or correct the Personal Information we hold about you, subject to applicable laws. If you wish to access your information, please contact us in writing.

We do not charge fees for access requests but may charge an administrative fee for copies of your information. To protect your data, we may require identification before providing access.

Maintaining the Quality of Your Personal Information

We strive to ensure your Personal Information is accurate, complete, and up-to-date. Please notify us promptly of any changes so we can update our records and continue providing quality services.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business practices or legal requirements. The latest version will always be available on our website.

Privacy Policy Complaints and Enquiries

If you have any questions, concerns, or complaints about our Privacy Policy, please contact us:

Master Drilling Group
Corporate Office:
4 Bosman Street
Fochville, 2515
South Africa

Postal Address:
P.O. Box 902
Fochville, 2515
South Africa

Phone: +27 18 771 8100
Email: info@masterdrilling.com

For more information, please visit our website at www.masterdrilling.com.